Data Security

RFQ and File Use

• Files are used for quotation, sample review, engineering review, production planning, quality review, packaging planning, and shipment coordination.
• Drawings and specifications are not published as marketing references without permission.
• Sensitive drawings can be shared after an NDA is discussed and agreed where required.

Access Control

Project information is shared internally and with relevant service providers only as needed for sales, engineering, production, quality, packaging, logistics, testing, IT, or professional support.

Transmission and Storage

The website uses HTTPS. Submitted RFQ records and files are stored for project review and business follow-up. Email and hosting providers may process related information as part of normal website and communication operations.

Retention and Deletion

Project files may be retained to support quotation history, sample validation, repeat orders, technical review, claims, accounting, export, or compliance records. Buyers can request review or deletion by emailing [email protected] with the project reference.

Security Limits

No online transmission or storage system can be guaranteed absolutely secure. Do not upload highly sensitive, classified, or regulated information unless appropriate project-specific arrangements have been agreed in advance.

Incident Handling

If MIVEQ becomes aware of a security issue affecting submitted project information, it will review the issue, take reasonable containment steps, and communicate with affected contacts where appropriate or legally required.